Our client is a multinational real estate development company. They are now looking for a Social Media Agent to join them.
Roles & Responsibilities
- Receives and responds to social media, email, mail, and phone inquiries from internal and external business and residential customers regarding a wide variety of matters. Supports company initiatives and promotions.
- Evaluate the problems of the customers and provide logical lasting solutions with best-in-class customer satisfaction
- Educate customers on procedures, and processes to ensure the interaction is valuable to the customer
- Ensure escalations are followed up within the specified timeline
- Build customer loyalty by follow-up of customer social media enquiry
- Enhances the customer experience by providing sales information assistance, through use of up/cross-selling, sales techniques. Generate customer interest in the services or products offered by the company
Job Details
| Posted Date: | 2023-12-26 |
| Job Location: | United Arab Emirates - Dubai |
| Job Role: | Marketing and PR |
| Company Industry: | Recruitment & Employee Placement Agency |
Preferred Candidate
Posted from: 👉👉👉Apply Click HERE.
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