We are hiring Operations Team Leader - Boutiqaat

• Ensure Overall SLA is monitored at order level à Order is Fulfilled and Delivered within the promised delivery timings
• Ensure that the order presentation is proper and follow-up on expiry dates by the allocators, sorters, packers to ensure controlled deliverables to Boutiqaat’s Customers.
• Ensure no backlog and process orders in FIFO.
• Follow up on reports with objectives to improve KPIs.
• Define Relevant Working Hours for Allocation Team to be efficient with Picking Process and Timings.
• Assist the Team in case of required assistance.
• Ensure Picked items are allocated in FIFO manner
• Ensure resolving any miss-pick, Excess-Pick, Wrong Pick as soon as possible with coordination with relevant operations sections and team members.
• Define Relevant Working Hours for Sorting Team Members to be efficient with prior processes & timings.
• Ensure fast moving of products along the process.
• Ensure FIFO is maintained along the process.
• Ensure quick response to miss-sort, miss pick, miss allocated items.
• Monitor Packing Material with Admin Team
• Ensure relevant packing material are assigned to packers
• Ensure FIFO is maintained in organizing Packing Team
• Ensure that packer is packing with relevant packing materials. (Train Team in case of overusing or less using of packing material)
• Differentiate packing Logics for Local and international shipments.
• Organize Packing Stations to be Clean, Organized and ready to pack Boutiqaat’s premium box.
• Ensure smooth handover with DSP/Logistics Department and Highlight any risk
• Archive relevant documents of Shipments Handover.
• Following up with DSP to Re-conciliation of shipments
• Following up with DSP in case of problems arousal.
• Checks Aging Shipments between Packing and Manifest.

Job Details

Posted Date:	2023-08-22
Job Location:	Kuwait
Job Role:	Management
Company Industry:	Internet/E-commerce

Preferred Candidate

Gender:	Male
Nationality:	United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen

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