Utilities Solutions Engineer(copy) - GIZA Systems
- Apply growing technical knowledge (e.g. SAP, Java, .NET) to solve application issues with limited risk/complexity.
- Under general direction integrate technical knowledge and business understanding to create effective solutions for GIZA SYSTEMS and for customers.
- Exercises independent judgment within defined parameters.
- Develops expertise and practical knowledge of applications within business environment.
- Resolve routine in-scope technical incidents independently.
- Work with team members to resolve more complex incidents.
- Document known errors and workarounds. identify and action escalations in line with defined policy
- Under general direction implement changes/solutions to meet customer needs within area of technical responsibility.
- Understand and escalate scope changes per change control process.
- Ensure Configuration Management Database (CMDB) entries are complete and accurate.
- Understand the GIZA SYSTEMS solutions set and be able to apply these solutions to meet customer needs within area of responsibility.
- Provide continual improvement recommendations for direct responsibility area (process improvement, technical standard updates, etc.).
- Set expectations with customers and/or internal businesses/end users within defined parameters.
- Work as part of a team, which may be virtual and/or global.
- Acts as team member by providing information, analysis and recommendations in support of team efforts.
- Demonstrates basic understanding of business contract to support and meet contractual metrics and obligations in area of responsibility.
- Monitor performance checkpoints.
- Responsible for executing recovery actions.
Job Details
| Posted Date: |
2023-07-26 |
| Job Location: |
Cairo, Egypt |
| Job Role: |
Engineering |
| Company Industry: |
Other Business Support Services |
Preferred Candidate
| Career Level: |
Entry Level |
| Nationality: |
Egypt |
| Degree: |
Bachelor's degree |
Notice :
Incomplete resume will not be considered
https://www.bayt.com/afftrack?lang=en&sec_id=12&aff_id=1458967&w=rf&job_id=4725461
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