• Oversee the operations departments of the hotel, including front desk, housekeeping, food and beverage, maintenance, and guest services.
• Ensure all departments are functioning efficiently and effectively.
• Implement and monitor operational policies and procedures to maintain high standards of service and guest satisfaction.
• Lead, mentor, and develop operation department heads and their teams.
• Conduct regular performance reviews and provide feedback to enhance employee performance.
• Foster a positive and collaborative work environment.
• Ensure exceptional guest experiences by maintaining high standards of service and addressing any guest concerns promptly and effectively.
• Monitor guest feedback and implement improvements to enhance guest satisfaction.
• Oversee budgeting, forecasting, and financial planning for the operational departments.
• Monitor and control operational expenses to maximize profitability.
• Analyze financial reports and implement strategies for revenue growth.
Collaborate with the Hotel manager and executive team to develop and implement strategic plans for the hotel.
• Identify and implement opportunities for operational improvements and innovations.
• Ensure all operations comply with local, state, and federal regulations.
• Implement and monitor health and safety protocols to ensure the well-being of guests and staff.
• Ensure the hotel adheres to industry standards and best practices.
- Build and maintain relationships with key stakeholders, including guests, staff, suppliers, and partners.
• Represent the hotel at industry events and networking opportunities.
Job Details
| Posted Date: | 2025-03-26 |
| Job Location: | Saudi Arabia - Mecca |
| Job Role: | Management |
| Company Industry: | Hospitality & Accomodation |
| Monthly Salary: | US $1,500 |
Preferred Candidate
| Nationality: | Saudi Arabia |
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