Purpose:
This job targets an experienced candidate in Quality Management. The Quality Management Manager ensures the proper implementation and continuous improvement of the quality management system and any other systems/certifications. The Quality Management Manager must upkeep operations in compliance with the company’s systems & certifications and in alignment with its business strategy.
Main Accountabilities:
- Plan & manage the quality management systems and certifications from implementation to maintenance, audits, and action plan completion
- Review, verifies and validates the organization systems to assure fully integration and alignment with processes and in compliance with standards
- Develop and maintain a documentation system customized to the company’s services, stakeholders’ interests, and customer needs. It should be secured with an accurate documentation tracking system to assure a rigid control mechanism regarding distribution, archiving and control numbering
- Perform a systematic system review and update
- Perform a direct hands-on support and guidance to all team leaders and associated staff in the implementation of the systems
- Plan and conduct Internal audits/inspections, identify nonconformities, create action plan for corrective and preventive actions with regular and timely follow up until execution
- Plan & participate in the external audits related to QMS & other audits
- Conduct regular quality meetings & management review meetings in order to maintain consistency of the system and constantly reinforce team’s awareness and spirit to continuous improvement and to meet Customer satisfaction
- Conduct data analysis for proactive management and continuous improvement
- Manage the customers complaints to the root cause to prevent reoccurrence
- Review customers’ requests related to quality systems, standards and certifications
- Provide reports on a regular basis, and as requested
- Provide regular training and workshops for new and existing team members to secure a culture of quality across the company
- Represent the company in events, fairs, exhibitions
Job Details
| Posted Date: | 2024-01-19 |
| Job Location: | Lebanon |
| Company Industry: | Manufacturing |
Preferred Candidate
| Career Level: | Mid Career |
| Nationality: | Lebanon |
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