Job Summary:
Repairing and checking MECL products for repair with optimal quality, time and cost to satisfy customer requirement, providing product performance feedback to MECL for continuous improvement.
Key Accountabilities (Responsibilities):
- Repairing and checking MECL products brought by customers or at customer's site for repair with optimal quality, time, and cost to satisfy customer requirement - As Needed.
- Repairing of white goods products (Washer/Refrigerator/Dishwasher/Cooker/Dryer).
- Feild service repair in customer house.
- Repairing of white goods products for walk-in customers.
- Knowledge in VRF system installation and repair.
- Driving VAN vehicle for any flied SVC request.
- Providing product performance feedback to MECL for continuous improvement.
- Assisting staff at the reception section in handling customer inquiries and complaints and provide any assistance needed.
- Reporting to the direct supervisor about any inquiries needed to provide a better service for customers such as: technical assistance, spare parts…etc.
- Maintaining cleanliness and tidiness of service workshop and ensuring packing and arranging tools and equipment’s after use.
- Coordinating with the Spare Parts Section to follow up on providing the area with the needed spare parts – As Needed.
- Providing relevant information and basic product usage instruction to the customers during their visit to customer's site.
- Handling cash for Chargeable services until it is turned over to authorized person in the Service Center.
- Making pick-up and/or delivery of the customer set when necessary.
Job Details
| Posted Date: | 2023-07-30 |
| Job Location: | Riyadh, Saudi Arabia |
| Job Role: | Maintenance, Repair, and Technician |
| Company Industry: | Technical Maintenance & Repair |
| Monthly Salary: | US $1,500 |
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